Online Reputation Management
in Aberdeen

Aberdeen's economy is anchored by the North Sea energy industry, a significant maritime and offshore services sector, and a growing tech and life-sciences cluster linked to the University of Aberdeen.

Energy companies face Glassdoor and LinkedIn scrutiny from engineers and geologists choosing between Aberdeen, Oslo, and Houston. Offshore service companies need clean B2B digital profiles for operator procurement decisions.

Healthcare providers operate within the NHS Grampian framework, competing on Healthgrades-equivalent UK platforms.

The Press and Journal and Aberdeen Voice carry enough local domain authority to improve branded searches following a critical story.

Town Media Labs provides Aberdeen-specific ORM: employer-reputation programmes for energy and offshore companies, Trustpilot and Google review velocity for professional services brands, B2B profile management for maritime and engineering firms, and SERP displacement content placed in Energy Voice, The Press and Journal business pages, and UK energy trade publications.

Our crisis framework includes templates designed for oil-price-cycle redundancy communications and HSE regulatory scenarios.

Energy and offshore B2B packages are scoped individually. All plans include a dedicated ORM strategist and transparent monthly reporting in pounds sterling.

In Aberdeen, reputation travels through a close professional network.

Energy employers, supply-chain firms, hospitality venues and professional practices are often judged by what clients, former staff and local contacts say about them, and that conversation happens on Google, Glassdoor, LinkedIn and review sites at the same time.

We begin with an audit of what appears when someone searches your business name, your leaders and your main services, and what customers and candidates are saying.

From there we agree how to ask satisfied clients for reviews, how to respond to critical ones calmly and quickly, and which owned pages should rank for your name.

Sensitive situations are handled case by case, and we are open about what search results can and cannot be changed.

For employers, we also look at how the business appears to candidates, because hiring in the North East is competitive and a single poorly handled review can shape first impressions.

A short monthly report shows new reviews, how each was handled, movement in the results for your name and what we recommend next.

Where a problem sits on a third-party site, we explain which platform policies apply and what a realistic outcome looks like, rather than promising results nobody can guarantee.

How reputation work runs for a Aberdeen business: we begin with an audit of your reviews, search results and profiles, agree the tone of voice for replies, and set up a simple routine for asking customers for feedback after a sale or visit.

Responses are drafted for your approval or published within an agreed window, depending on what you prefer.

Each month we report on new reviews, search result changes and any issues that need attention, and we are plain about what a platform will and will not remove, so you can plan with realistic expectations in Aberdeen.